10 Riverside Broadgate Preston, Lancs PR1 8ET Tel: (01772) 909906 Fax (01772)909687 Est. 1986   Homepage Mortgages Loans Insurance Jargon IDD Contact Us          initial disclosure document   Initial Disclosure Document   ...About our mortgage services   10 Riverside Broadgate Preston, Lancs PR1 8ET 1 The Financial Services Authority (FSA) The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you. 2 Whose mortgages do we offer? We offer mortgages from the whole market. We only offer mortgages from a limited number of lenders. Ask us for a list of the lenders we select form We only offer our own mortgages 3 Which service will we provide you with? We will advise and make a recommendation for you after we have assessed your needs. You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. 4 What will you have to pay us for our services? No fee (we will be paid by commission from the lender) For arranging your mortgage or re-mortgage a fee of 295.00 will be charged. In addition we will be paid commission from the lender. Before proceeding you will receive a key facts illustration which will tell you about any fees relating to a particular mortgage. Payment is due on production of a mortgage or re-mortgage offer but if you withdraw before an offer is made or decide not to proceed with the offer the full fee will still be payable. 5 Refund of fees If we have charged you a fee, and your mortgage does not go ahead you will receive: No refund or relaxation for you to pay our fees, if you withdraw your application or decide not to take out a mortgage, or your purchase falls through A full refund of our fees or relaxation of our requirements for you to pay our other fees, if your application is rejected by the lender. This concession is not applicable if it transpires that you did not provide accurate information to support your application. 6 Who regulates us? Ashley Court, 10 Riverside, Broadgate, Preston, PR1 8ET. is authorised and regulated by the Financial Services Authority. Our FSA Register number is 303566 Our permitted business is arranging (bringing about) regulated mortgage contracts You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. 7 What to do if you have a complaint If you wish to register a complaint, please contact us: In writing: Write to Ashley Court Complaints Department, 10 Riverside, Broadgate, Preston, PR1 8ET. By phone: Telephone (01772) 909906 If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. 8 Are we covered by the Financial Services Compensation Scheme (FSCS) We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Mortgage advising and arranging is covered for 100% of the first 30,000 and 90% of the Next 20,000 so the maximum compensation is 48,000. Further information about compensation scheme arrangements is available from the FSCS. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. FULL WRITTEN DETAILS AND QUOTATIONS ON REQUEST. ALL LOANS SUBJECT TO STATUS. © Copyright 2006 - Ashley Court, Independant Mortgage Advisors. ASHLEY COURT IS AUTHORISED AND REGULATED BY THE FINANCIAL SERVICES AUTHORITY.